APPLERX
APPLERX

Customer Testimonials

Here's what some of our satisfied customers have to say:

"We were referred to AppleRx, by a friend and were extremely pleased with the product quality and customer service received. We definitely plan to buy from AppleRx, in the near future!"

Name:
Richard KING

 

JUST WANTED TO LET YOU KNOW HOW PLEASED I AM WITH YOUR SERVICE. STUCK SPACE BAR ON MY KEYBOARD WAS FIXED FAST AND I WAS OUT THE DOOR IN LESS THAN TEN MINUTES. GREAT!!

I understand the concerns of the past reviews about AppleRX because I had my doubts too but of the 3 reviews only one person was a paying customer. However, I am a recent purchaser of AppleRx and I was in need of a Macbook Pro laptop and decided to trade-in my iMac 2012 and iPad Mini for the only Macbook Pro that they had left which was the '09 Macbook Pro. I expressed concern about the downgrade of my computer to this '09 laptop and the owner understood and worked out a deal. He completely updated the hard-drive, extended the warranty and mirrored my old computer to the new one. I explained to him that I run a lot of Adobe programs off this computer and he upgraded my memory for only $50. I walked out the store only paying $50 and a laptop that had all of my old computer programs on it. So far the computer has been running smoothly. I wish it was a 2011 or 2012 but I'm not complaining because it's running like a new computer with the current OS system on it. I am life-long apple consumer. I've owned a e-Mac, i-Mac, 2nd and 4th generation i-Pod, i-Pad, iPhones 4,5s and 6+ and this is now my second macbook pro. Apple products are expensive but a wise investment. The OWNER and the technicians of AppleRx are fully knowledgable in programming and updating Apples and their prices are reasonable. AppleRX is a small business and they really value the opinion of customers reviews. I've had no complaints and just recently brought my '07 Macbook Pro to be fixed; it had completely stopped working. They upgraded the hard drive and memory and put in a new battery all for $180, If I had went to the Apple store or Elon I would have paid more. Any company big or small will have its mistakes along the way but a company can only improve based on the feedback that it receives. I can tell by the service that I and mom received at AppleRX that they valued our business. 

Corporate companies and chains who focus on meeting profitability my not put a lot of empathy into customer reviews and opinions because their in business either way. Whereas, small or family owned businesses rely on customer feedback in order to remain in business. I encourage people to give small businesses a chance, if you have concerns or questions speak to the manager and let them know and write your own review of your experience but don't immediately write a negative review of a company if you haven't done business with them at all. If small business go out of business we'll be at the mercy of corporate chains spending a lot more money.

Where to Find Us:

AppleRx
9160 Union Cemetery Rd
Cincinnati, OH 45249

Phone: 513 900-9099

WE ARE OPEN:

Extended business hours

To accomodate our customers' busy schedules, we have extended our hours and are now open later.

Mon - Fri : 10am - 8pm

Saturday : 10am - 7pm
Sunday : 11am - 5pm 

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